Shipping Policy
From Our Factory to Your Door 🇪🇬
At New Wave, we believe quality shouldn't have to travel across the world to reach you. Because we own the factory, we control the entire process—from the final stitch to the moment the package is handed to you.
1. Shipping Rates & Delivery Times
We deliver to all governorates across Egypt. Since your order comes directly from our production floor in Cairo, we ensure the fastest possible turnaround.
Shipping Fees: Fees are calculated based on your specific area and will be displayed at checkout.
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Cairo & Giza: 1–3 Business Days
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Alexandria & Delta: 2–4 Business Days
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Upper Egypt & Red Sea: 3–5 Business Days
2. Order Tracking
The moment your order leaves our factory, you will receive a confirmation message via SMS or Email with a tracking number. You can follow your New Wave essentials every step of the way.
3. Factory-Direct Inspection
Unlike mass-market brands that store clothes in dusty third-party warehouses for months, every New Wave shirt is inspected at our factory, packed with care, and shipped fresh. We guarantee your garment arrives in pristine, "straight-off-the-line" condition.
4. Delivery Protocol
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Our couriers will contact you via phone before delivery to ensure you are available.
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Please ensure your shipping address and contact number are 100% accurate to avoid delays.
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If you need to change your delivery address after placing an order, please contact our support team within 12 hours.
5. International Shipping
Currently, we are focused on serving the Modern Egyptian Man within Egypt. Stay tuned as we prepare to take our "Made in Egypt" pride to the rest of the world soon.
Questions about your delivery?
Email: support@new-wave.shopÂ
Phone/WhatsApp: +201035085854